Hello, mmy name is Saba Asmellash and I have a complaint about faceboo that I say becau...

GetHuman-sabaasm's customer service issue with Facebook from March 2019

47 views | 403745 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sabaasm will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sabaasm can let us know if they help or not.
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The issue in GetHuman-sabaasm's own words
Hello, mmy name is Saba Asmellash and I have a complaint about faceboo that I say because I am concerned. The laughing emoji's that are llisted as a choice of people reacting to posts on Facebook seem to me to be a form of cyber bullying, there are millions of Facebook posts everyday that are very far from funny in fact they're incredibly sad and heartbreaking posts but yet viewers laugjh at them and they may not know it but it is not only their opinion but it is bullying because they could just give a thumbs up on the post. I believe in freedom of speech inj fact I am a strong believer in the opinion that everyone has a right to speak their mind and express themselves in any way they see fit, but I also believe that they can keep some opiniions to themselves. I was debating on whether or not to write this complaint but the last straw that finally pushed the decision for me was today when I saw a very disturbing post of a memorial of an African American teenager who was shot and killed most likely in prison because a Caucasian lady lied about a rape allegation that the boy committed, i'm definitely not blaming facebook for this post but I am very angry, sad and disturbed at the fact that viewers had the nerve to laugh and take joy in the fact that an innocent black man was murdered all because a lie that a white woman decided to completely lie about and because of that lie a Mother's child has been wiped away from this world and people get to show the world that they are all laughing at the unjustices of this world. Please I am begging that you remove these laughing emoji reactions as a choice on shared posts so that Facebook can be the social media network to take another step in the battle of erasing Racism and hate crimes in the world. Please consider removing only this laughing emoji reaction, many bullying victims and victims of racism worldwide would appreciate it. There are millions of profiles with users spreading racism and hate speech so often and Facebook apparently has a policy against that yet your users are free to do that as they please, please fix this as it a disgusting thing for users to partake in and Facebook allows it while it is “against policy”. I understand this is business but u r violating your own policy and users are getting hurt daily bcuz you choose to not enforce your position against hate speech. Thank you very much *

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Facebook

Customer service issue
Reported by GetHuman-sabaasm
Mar 26th, 2019 - 2 years ago
Fixed
Seen by 47 customers so far
Similar issue to 403745 others
0 customers following this
Items needed
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Timeline

GetHuman-sabaasm started working on this issue
Mar 26th, 2019 5:13pm
GetHuman-sabaasm indicated the issue is not fixed yet.
Mar 30th, 2019 12:02am

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