Hi, my name is a Kevin Melvin, II. Current Facebook user. **Last night, I got locked ou...

GetHuman2596818's Recover Account issue with Facebook from March 2019

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GetHuman2596818's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2596818 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2596818 can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2596818's own words
Hi, my name is a Kevin Melvin, II. Current Facebook user. **Last night, I got locked out of my account for some strange security reason regarding my account. **I followed the steps to confirm my identity, reset my password, & uploaded a pic as proof. Once I was logged back in, a screen showed up stating: **YOU CAN’T USE FACEBOOK RIGHT NOW, because they’re reviewing my pic. How long does that take? Because I completed all of that last night @ *:**pm EST.**I’m still getting notifications sent to my user email (*****@***.com), but unable to use my account. I really need some assistance with this, because I have family, friends, & business affiliates who think that they’ve been blocked. ****Kevin Melvin, II*Founder & CEO of KAMPION, Inc.

GetHuman2596818 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Account issue
Reported by GetHuman2596818
Mar 26th, 2019 - 2 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 403303 others
0 customers following this

Timeline

GetHuman2596818 started working on this issue
Mar 26th, 2019 3:02pm

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