My dad (he's ** and new to facebook) recently had his *Facebook account cloned. Somehow...
GetHuman2596493's Recover Account issue with Facebook from March 2019
Help with my Facebook issue
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GetHuman2596493's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2596493 will want to follow the link below to head to their help center. We will check on GetHuman2596493 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2596493's own words
My dad (he's ** and new to facebook) recently had his *Facebook account cloned. Somehow his account was closed and not the cloned account. I reported the cloned account and they're now both gone. He would like his account back. He isn't very tech savvy. Just a few months ago, he got his very first smart phone. That's why I'm trying to help with this. He doesn't know or understand what to do in this situation.
GetHuman2596493 did not yet indicate what Facebook should do to make this right.
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