I received a message saying someone had accessed my account and wa it me. It wasn’t so...

GetHuman2595388's Report a Problem issue with Facebook from March 2019

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GetHuman2595388's next move: go to the Facebook help center.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2595388's own words
I received a message saying someone had accessed my account and wa it me. It wasn’t so I was asked to enter my old password followed by a new password. I received an alert message stating that my current password was incorrect. I think it has been changed by whoever has hacked my account. My account name is Andrew Barrow linked to the below email address.*Please can a password reset email be sent. Thanks.
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Facebook

Report a Problem issue
Reported by GetHuman2595388
Mar 26th, 2019 - 23d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 402583 others
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Timeline
GetHuman2595388 started working on this issue
Mar 26th 10:43am