my boyfriend's fb account got temporarily unable to log in after him sending this link...

GetHuman2595053's Recover Account issue with Facebook from March 2019

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Help with my Facebook issue
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GetHuman2595053's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2595053 will want to follow the link below to head to their help center. We will check on GetHuman2595053 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2595053 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2595053's own words
my boyfriend's fb account got temporarily unable to log in after him sending this link about earning money online to some of his fb friends thinking that it was a legit business. however, when i tried to contact him thats when we knew that his account got disabled. one concern was: he was totally not aware that the link was a spam since some of his trusted friends used the same link and was showing him proof that they earned money. *nd: that facbook*account is important to him because thats where he knows his flight schedule since he's a student pilot and also thats how he contact me & his long distant family. please help us get his facebook*account. *rd: he cant access his email used in his fb because he forgot his pass on that aince he made it when he was just a kid and is now using a different email. please help us. we're willing to send any documents that will prove his identity.
GetHuman2595053 did not yet indicate what Facebook should do to make this right.
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Facebook

Recover Account issue
Reported by GetHuman2595053
Mar 26th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 402383 others
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Timeline
GetHuman2595053 started working on this issue
Mar 26th 8:41am