Hello there,**My name is Boris Malevanov. I'm working as the Digital Marketing Manager...

GetHuman2594982's customer service issue with Facebook from March 2019

39 views | 402330 similar | 0 following
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The issue in GetHuman2594982's own words
Hello there,**My name is Boris Malevanov. I'm working as the Digital Marketing Manager for the Bulgarian music label "Virginia Record". **I'm writing you regarding an error that I have with Business Manager. *For the first time today I created a Business Manager Profile for the label I'm working so that we could use it as a marketing tool and manage our ads, official facebook page, as well as our artist's pages.**When we created it, I tried to Add a Page but I didn't manage to succeed the procedure because of an error that shows on the screen every time I try to Add a Page.*It still shows it, no matter If I'm choosing the options - "Add A Page on your Own" or "Add Someone else's Page" *II Didn't tried to create a new page because of the fact that we alredy have an existing page. *Also I'm the admin of the Facebook page. Another admin of the page did exactly the same steps like me and it didn't work out either. *I've never had an error like this one. As you can see it tells me to change my primary Page, which I don't have and when I try to change it I simply don't have Virginia's Records page as an option. **Is there any chance I didn't set up the account corectly as a result of which it can't link the pages properly? *Or somebody else used the page for his primary page? **Can you please write back to me so I can send you a picture with the error. **Thank you in advance,*Kind regards,*Boris Malevanov

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Facebook

Customer service issue
Reported by GetHuman2594982
Mar 26th, 2019 - 3 years ago
Not resolved
Seen by 39 customers so far
Similar issue to 402330 others
0 customers following this

Timeline

GetHuman2594982 started working on this issue
Mar 26th, 2019 8:10am

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