I was sending a video promoting a function we are hosting. When the system thought my a...

GetHuman-amandakn's customer service issue with Facebook from March 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-amandakn's own words
I was sending a video promoting a function we are hosting. When the system thought my account was being hacked. It asked for my login details which I provided then asked for a photo. But I'm still logged out. The email address on my fb account is my old email at a long previous employer. Please could you assist in getting my fb account back on line. Thanks. Amanda Knoester *** *** **** or email *****@***.com
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Facebook

Customer service issue
Reported by GetHuman-amandakn
Mar 26th, 2019 - a mon ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman-amandakn started working on this issue
Mar 26th 7:58am