I'm being told that I "can't use facebook right now" I am unable to login and have no...

GetHuman-hubbs_m's Hacked or Disabled Accounts issue with Facebook from March 2019

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Help with my Facebook issue
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GetHuman-hubbs_m's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hubbs_m will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-hubbs_m can let us know if they help or not.
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Before contacting them, items GetHuman-hubbs_m may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hubbs_m's own words
I'm being told that I "can't use facebook right now" I am unable to login and have no idea why. Facebook is also saying, "We're always looking out for your security, so until then you won't be able to use Facebook." This is very unfortunate timing, as I had just sent an invite to a number of friends asking them to follow my new business page. One of my friends sent me a screenshot of our messenger conversation and all my messages have been replaced with verbiage stating it has been removed as it may have been "abusive or spam". I sincerely hope my messages were not all replaced this way, as I was only inviting friends to support my page. I have already supplied the code provided via text and also submitted a photo for you to review, but am still locked out of my account. Please let me know what is happening and when I will be able to access my account. **Thank you for your timely assistance! **Mark

GetHuman-hubbs_m did not yet indicate what Facebook should do to make this right.

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Facebook

Hacked or Disabled Accounts issue
Reported by GetHuman-hubbs_m
Mar 26th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 402004 others
0 customers following this

Timeline

GetHuman-hubbs_m started working on this issue
Mar 26th, 2019 5:11am

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