A few days ago, I had apply two refund payment on Facebook. One of the payment is pay w...

GetHuman2594000's customer service issue with Facebook from March 2019

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The issue in GetHuman2594000's own words
A few days ago, I had apply two refund payment on Facebook. One of the payment is pay with debit card and the other is pay with online banking. The payment is pay with two different bank account. The system said they will refund all amount of balance within three to five days. I want to ask is the refund balance will directly transfer back to the bank accounts that I used? But the Facebook notice said they already refund the money to me and place the balance in my Facebook account. The amount is totally less than than the money that I paid so I'm very confuse about these. Thank you.
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Facebook

Customer service issue
Reported by GetHuman2594000
Mar 26th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 401719 others
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Timeline
GetHuman2594000 started working on this issue
Mar 26th 2:25am