I was using my Facebook account when a popup said I had to verify my identity by upload...

GetHuman2593855's Hacked or Disabled Accounts issue with Facebook from March 2019

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2593855 will want to follow the link below to head to their help center. We will check on GetHuman2593855 later to make sure it's all set or try to help escalate.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2593855's own words
I was using my Facebook account when a popup said I had to verify my identity by uploading a photo of me. I am the person that is using the account so I dont understand why...I have been using Facebook for my business and to connect more in the last couple weeks so I could learn how now that I have my Instagrams good. I just uploaded a random photo I have but want this to be solved as I need my account for work and I wanted to see if I could send them a selfie of me holding my drivers license so they can see I really am me more quickly than a random photo.
GetHuman2593855 did not yet indicate what Facebook should do to make this right.
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Hacked or Disabled Accounts issue
Reported by GetHuman2593855
Mar 26th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 401634 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman2593855 started working on this issue
Mar 26th 1:38am