i was logged out of my account. it said my session had expired. i tried logging back in...

GetHuman-moolabri's Hacked or Disabled Accounts issue with Facebook from March 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-moolabri's own words
i was logged out of my account. it said my session had expired. i tried logging back in and it said wrong password. i no longer have access to the email associated with this fb account, so i went through the steps to get back into my account. i uploaded a picture of my id, front and back, and gave them an updated email to contact me. then i received the email to reset my password. it says i will need a code. the subject to the email was in arabic -***** *** ***** ***** ******- so i take it whoever hacked my email changed the language. theres a link inside the email thats suppose to take me to change my password, but every time i click on the link, it says the code i got was previously good but now no longer is. but this is before i enter anything. and i never receive the code so it might be going to the old email that i have no access to.

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Hacked or Disabled Accounts issue
Reported by GetHuman-moolabri
Mar 26th, 2019 - 4 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 401591 others
0 customers following this


GetHuman-moolabri started working on this issue
Mar 26th, 2019 1:20am