My name is Thomas Effler my account email on facebook is *****@***.com. i really dont k...

GetHuman-cocds's Recover Account issue with Facebook from March 2019

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The issue in GetHuman-cocds's own words
My name is Thomas Effler my account email on facebook is *****@***.com. i really dont know what happen but i have a idea I run my bussniess off my facebook account and i think maybe i made too many ads and my profile was flaged I was asked to type in numbers that were texted from my phone so i did after i did that it said I could not post till April the *th. Then a few mins later it told me i had to send a picture in so i did now my acount is locked me out it says i can not log in untill they review the picture. The problen if i have already had over ** customera report me to PayPal because they think i took thier order then closed my account. Since i can not log i to messenger i can't not contact them to let them know whats going on. If i did something wrong please tell me what and i promise not to do it again but I have no idea what i did and i have lots of customers in supose to me making stuff for and I can not log onto facebook messenger to aee what it is or to get there name and address so as of right now im just at a atand still and it scares me because every time i get reported because they think i closed my account after they paid it makes me looks very bad. Please help me gwt my profile unlocked and tell me what i did wrong.
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Facebook

Recover Account issue
Reported by GetHuman-cocds
Mar 26th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 401564 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-cocds started working on this issue
Mar 26th 1:00am