I sent a reply to a freind which went thru then a smiling face which failed then I was...

GetHuman2593624's Recover Account issue with Facebook from March 2019

15 views | 401531 similar | 0 following
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2593624 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2593624 can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2593624's own words
I sent a reply to a freind which went thru then a smiling face which failed then I was told it failed because I had not updated to the new lite version of Facebook then logged me out then asked for I'd a picture then it put me into lock down until further notice. This is the third time this has happened in * years I don't really want to open a new account again I am currently in Vietnam and need to keep in contact with family and freinds I need consistency in service and reliability. I don't know if my phone is infected or weather some one has stolen my ID when it asked for photo Id I became suspicious and sent a picture of the hunchback of notre dame I would like access to both accounts of the same name. With respect. Alexandros Katsimeros.

GetHuman2593624 did not yet indicate what Facebook should do to make this right.

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Recover Account issue
Reported by GetHuman2593624
Mar 26th, 2019 - 4 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 401531 others
0 customers following this


GetHuman2593624 started working on this issue
Mar 26th, 2019 12:44am

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