I purchased an item through a facebook ad. I have never received it and the company is...

GetHuman-tstallw's Report a Problem issue with Facebook from March 2019

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The issue in GetHuman-tstallw's own words
I purchased an item through a facebook ad. I have never received it and the company is refusing to refund my money. The company name is Supershop. I ordered * Vaccum Cleaners and they keep telling me the were Shipped January *, ****. I have asked for a refund and they just keep acting as If I never sent them the information they requested which I have * times!*I want my money back as soon as possible!!
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Facebook

Report a Problem issue
Reported by GetHuman-tstallw
Mar 26th, 2019 - a mon ago
I have an issue with Facebook too
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Seen by 12 customers so far
Similar issue to 401520 others
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GetHuman-tstallw started working on this issue
Mar 26th 12:37am
GetHuman-tstallw shared this issue with friends on Facebook
Mar 26th 12:38am