URGENT!!!!!! URGENT!!!!! URGENT!!!!!**Hello **Someone has created a facebook page call...

GetHuman-sarahfas's Hacked or Disabled Accounts issue with Facebook from March 2019

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GetHuman-sarahfas's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sarahfas will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sarahfas can let us know if they help or not.
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Before contacting them, items GetHuman-sarahfas may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-sarahfas's own words
URGENT!!!!!! URGENT!!!!! URGENT!!!!!**Hello **Someone has created a facebook page called Grants and Opportunities, name associated to this is Naomi Bliss. I was tricked into provided personal information such as my drivers license and facebook information as part of a verification process. **They are trying to get people to send money for grants. They went into my facebook page and changed my password and email address. Now that they have control they are contacting my friends and pretending to be me promoting the grants. As my friends trust me they think its safe so they may send money and a fraud will be committed. **PLEASE freeze my accounts and help me reset my password. We need to stop this from spreading. My daughter just had one of her friends contact her. They were trying to suggest her to apply for this grant, lucky she was aware of this. When she said that is a scam she was blocked immediately from her friend (Jacob Bockus). **Please help me**Ana Fassmann*The email I was using was *****@***.com with the number ***-***-****. Now both of those dont work.**You can contact me on my daughters email address which is *****@***.com or *****@***.com.**Thank you *Ana Fassmann

GetHuman-sarahfas did not yet indicate what Facebook should do to make this right.

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Facebook

Hacked or Disabled Accounts issue
Reported by GetHuman-sarahfas
Mar 25th, 2019 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 401445 others
0 customers following this

Timeline

GetHuman-sarahfas started working on this issue
Mar 25th, 2019 11:20pm

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