I can't access my account because it's asking for pictures and I have no photos of my s...
GetHuman-strakaad's customer service issue with Facebook from March 2019
3 views | 395583 similar | 0 following
Help with my Facebook issue
GetHuman-strakaad's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-strakaad will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-strakaad can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-strakaad may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-strakaad's own words
I can't access my account because it's asking for pictures and I have no photos of my self .it's almost a phobia of mine but I never take my pictures, family and friends yes but never mine. I opened face book to save my games and books on it that's it. I don't use it for anything anything else but as backup but if I can't access it then I prefer to close it. I even didn't have an email but opened one specifically to open face book and save my games and books on it but I have been trying to access my games since yesterday ******* and as always asks me to log in my Facebook then I play my game or read my book now I can't do either cause am locked out of face book. I wanted a hussle free back up now this. If my go to is the only way for you to return me access then permanently close it cause I will NEVER TAKE MY FOTO it makes my skin itchy and break out. I will find another way to save my books and games. Which is ashamed cause for the purpose I wanted it for,Facebook was delivering but I understand why it safety and protection on line but if there is no other way for you and to pass this huddle then I guess. That it. But I don't want to loose Facebook intuitive at least found another way to save my games and book. Do I know any?
GetHuman-strakaad did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-strakaad fixed the problem
We are waiting for GetHuman-strakaad to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.