Facebook Customer Service Issues

I need help setting up an ad account on Facebook for my business. In the past, we relied on outside agencies for our limited Facebook advertising, but now we want to take control ourselves. However, when trying to create an Ad Account on Facebook, I received a message stating we have reached our maximum budget and may owe money. I'm confused by this and unsure if it's accurate. Could you please review account # [redacted][redacted] and provide me with detailed information? I'm new to this process and don't understand how we could owe money. Thank you.

I am having trouble accessing my Facebook account after being logged out. I am unable to reset my password because I do not remember it, and the phone number linked to my account is incorrect. Additionally, my email address is unverified. Despite multiple attempts to update my phone number, I have not been successful. I have also not received any support after reaching out for help. When trying to verify my email, the code provided is not accepted. I am currently locked out of my account and in need of assistance to regain access. I value my account and prefer not to create a new one. Your prompt help in resolving these issues is greatly appreciated as I am considering the possibility of losing access to my Facebook account altogether if the problems persist without assistance. Thank you.

My former partner has changed my Facebook password, preventing me from accessing my account. Unfortunately, he has passed away, so I cannot retrieve the password from him. My previous phone number linked to the account is no longer valid ([redacted]), making it impossible to receive a password reset code. My current phone number is [redacted]. Attempts to reset the password via my email [redacted] have failed as the verification email with the code does not appear in my inbox or spam folder. I am unsure if I am unsubscribed from Facebook emails or experiencing a different issue. I have used the passwords "Milligang5" and "Dominic74" in the past. My name is Emily Rae Nobles, and my birth date is September 15th. I am eager to regain access to my account. You can contact me at [redacted], [redacted], or [redacted].

Hello, I have been a respectful Facebook user for many years, building a following while always following Facebook's rules. Recently, a political activist named Kian Amiri has been harassing me during friendly political debates. After I addressed the issue with him, he continued to bully me, leading to Facebook removing his inappropriate comments. However, I received notifications about an old post, likely reported by Amiri to retaliate against me. I've appealed and seek help restoring my account. Despite Amiri's behavior, his account remains active while I strive to comply with Facebook's guidelines. I hope to resolve this without legal action. Thanks, Alex R.

Hello, I recently gifted my dad a new iPad for his birthday and installed Facebook on it. Unfortunately, he can't remember his password since he has been automatically logged in on his phone for a long time without needing to enter it. Additionally, the original email he used for Facebook is no longer accessible, making it impossible to recover the account through email. I've attempted several times to reset the password by sending a verification code via text to the correct phone number linked to his account. However, the code never reaches his phone, and this seems to be the only way to reset the password. I'm seeking assistance in obtaining a code or using his phone number for account validation to successfully reset his password. My father's name is Jerry Poutanen, his Facebook email is [redacted], and his Facebook phone number is [redacted]. As my father struggles with technology and I am assisting him remotely from two states away, I'll provide my email below for further communication. My name is Theresa D'Ambrose, his daughter. I appreciate any help you can provide. Thank you. Theresa

I have received private messages on Messenger from a fake Facebook profile named Manif Lii. After I posted about purchasing a book, I received a message from Manif Lii, politely threatening me not to post about the book publicly. I reported this to the local police, who advised me to contact Facebook admin to trace the message for further action. I also informed the book's author, who involved the police and a lawyer to pursue legal action for slander. Initially, I did not respond to the threats, blocked the sender, and reported them on Facebook. After reading the book, I unblocked them and expressed my thoughts on the book and their messages. They replied twice before seemingly blocking me. I suspect these messages are from individuals who have been stalking, threatening, and causing damage to my property, which we have reported to the police multiple times. We live on a farm and raise livestock.

I do not want my Facebook information shared beyond my existing contacts. My personal details are not to be shared with any external organizations. Thank you. I do not grant Facebook or any affiliated entities the right to use my photos, details, messages, or posts, past or future. By making this declaration, I am informing Facebook that they are expressly prohibited from revealing, replicating, circulating, or taking any actions against me based on my profile or its contents. The content of my profile is confidential and private information. Unauthorized disclosure of privacy may lead to legal consequences (UCC 1-[redacted]- 1 1 [redacted]-[redacted] and the Rome Statute). Facebook is now a public entity, so all users are required to post a notice similar to this. You can choose to copy and paste this version. Failing to share this statement implies consent for the use of your photos and profile information. Please refrain from sharing. Copy and paste this message to your profile.

I have encountered an issue with someone posing as me on Facebook Messenger, reaching out to multiple friends. I have taken steps to secure my account, including changing my password twice, going through the security measures, and setting up two-step verification, yet the imposter persists in contacting my contacts. The IP address linked to the suspicious activity is [redacted]:[redacted]:b028:ad05:3a46:[redacted]:583e:b887, indicating a location in Weymouth, Massachusetts, despite me being based in Brunswick, Maine. Several dubious messages have been sent in my name from people I recognize but have not accepted as friends. These messages are cut off at the top, requiring a click to view the full content. As a mother and caregiver of my 18-year-old daughter with Asperger's, my limited tech skills are making it challenging to tackle this situation, which has been ongoing for three days. Feeling drained, I am considering deleting my account, where I am connected with [redacted] schoolmates and friends I have no other means of contacting. The imposter is even engaging in conversations and sharing suspicious links through Messenger, causing distress. Assistance would be greatly appreciated.

Hello! I am Morgahn from Wanderful Wands, a small Etsy shop that specializes in selling crystal magic wands. We have encountered an issue with the Instagram Shopping feature as it seems to have misunderstood the purpose of our products. Despite diligently following the guidelines in the Help Center, our attempts to link our Instagram account to our Facebook Shop were rejected. We are eager to utilize the Instagram Shopping tool to benefit our business and have been seeking assistance without success. Unfortunately, we couldn't find a way to resubmit our Facebook Shop information, leading us to try reaching out to Facebook Staff for help. Any advice on how to resolve this matter would be greatly appreciated. Thank you for your support, and may you have a wonderful day! ~

Last night, my Facebook account got disabled, and I believe it happened because I was consistently sharing results from Mobile Legends. When attempting to recover my account, I received a message stating: "Your account was disabled because we determined that you are ineligible to use Facebook." I submitted my ID for verification, but after sending it, a message appeared saying: "we could not process your request, please try again later." Can someone assist me in restoring access to my account?

I am Stephon Forbes. Today on March 21, [redacted], I encountered an issue logging into my Facebook account as I was informed my password had been changed 9 hours ago. Despite my attempts to reset the password, the email linked to my account is outdated. The email listed is stephon_forbes2244@hotmail, which now redirects to live, rendering it inaccessible as I do not recall the original hotmail address. Consequently, I am unable to receive the 6-digit code required for verification. I am seeking assistance to regain access to my account using personal information. If possible, kindly send the code to my current email at "[redacted]" or contact me at 1[redacted].

My account was disabled on Facebook, and I believe it was due to unauthorized access after my iPhone was stolen. I value my privacy on Facebook, only connecting with close friends and family. I have attempted to contact support via email and search for a customer service phone number without success. I am particularly upset because I have not backed up my pictures and some are irreplaceable. I am hoping for assistance to reactivate my account and recover my photos. Thank you for any help provided.

I need help recovering my hacked account. Last Friday, the hacker changed my password, phone number to a Nigeria number ([redacted]-), email address, username, and trusted contacts. Despite trying the help center, I can't regain access. The hacker was able to block my account. I need assistance to recover and secure my account. I want to change the password, update my email and phone number, and add new trusted contacts. My name is Blake Carrington, email [redacted], phone [redacted], new email [redacted] Please contact me via email or phone if needed. Thank you.

I am experiencing a distressing situation involving a Facebook user who has threatened me and caused me great fear. Despite my attempts to protect myself by removing my comments and posts from their page, I have been blocked from doing so as they have restricted my access. This limitation is concerning as it allows individuals to misuse this feature to maintain power and control over others, endangering their safety. The threats made against me and the visibility of my personal information on their profile have left me feeling vulnerable and victimized. I urge the platform to take action in removing any content associated with me on this user's account for my safety and well-being. The link to the profile in question is provided for reference.

I received the following email: From: Sharon Devos [mailto:[redacted]] Sent: Saturday, February 2, [redacted] 8:04 AM To: [redacted] Subject: Attention DEAR WINNER, I am pleased to inform you that your username has been selected as one of the best profiles of the year by Facebook. You have been chosen as one of the lucky winners of the [redacted] annual cash promotion, with a prize of $2.3 million dollars. Your winning reference number is (REF NO: 23/4WE/FBZ45), and batch number is (BATCH NO: FBMAZ300WP). To claim your prize, please contact Mr. Christopher K. Cox, CPO via email at [redacted] Remember to keep your winning details confidential. Sincerely, Sharon Devos

Hello, I've been struggling with this issue for two weeks now and it's been quite frustrating. I had to delete my Instagram account because it was hacked. This account was linked to my current Facebook page. Now, I've created a new Instagram account and when I try to link it to my Facebook page, I keep receiving the error message: "Page is already linked in Instagram Account" It seems to be referring to my old Instagram account that I deleted. Is there any way for me to link my new Instagram account to my Facebook page that was associated with my old deleted Instagram account? I really don't want to create a new Facebook page as I have client reviews on the current one. Any advice you can provide would be greatly appreciated.

Hi team, This is Maya reaching out. I hope you are having a good morning. I need help with recovering my Facebook account. I forgot my password and the email address associated with it, which is a Yahoo account, is now disabled. I am unable to regain access to the Yahoo account to retrieve my Facebook account password. The email I used for my Facebook account long ago is [redacted], which is now disabled. I would appreciate it if you could assist me in recovering my account. My profile picture features me in a saree with glasses. I have been using this Facebook account for 11-12 years and would like to continue doing so. Your prompt response would be highly valued. Thank you, Maya B

Dear Sir, I am Tanveer Ovi and I have been unable to log in to my Facebook account since December [redacted]. This is because I have permanently lost access to the mobile number registered on my account, which is [redacted]0. Despite trying to recover my account by submitting my current identity documents, there has been an issue as the information does not match my profile details. I have now provided additional documents such as my nationality certificate and online birth certificate issued by the local government office in Bangladesh. It has been 10 days since I submitted the required documents for account recovery, but I have not received any response from Facebook yet. I kindly request your assistance in investigating this matter and facilitating the account recovery process promptly. Thank you for your attention.

Dear Sir, I am Tanveer Ovi. I have been unable to access my Facebook account since December [redacted] because I am not receiving the login approval code. The mobile number linked to my account, [redacted]0, has been lost permanently. Despite submitting my current identity document for account recovery, there was no match because my real date of birth and name do not align with my academic records. Facebook requested further matching documentation, so I provided my nationality certificate and online birth certificate from the local city government office in Bangladesh. It has been 10 days since I submitted the necessary documents for account recovery, but I have yet to receive any response from Facebook. I kindly request your assistance in investigating and resolving this matter promptly. Thank you.

Hello Facebook Team, On March 21 between 10 to 10:30 AM, I made a post on our page, JCI IMUS WAGAYWAY where I serve as an editor. Initially, the post appeared on the wall and received engagement, but by evening, it disappeared without any record of deletion in the activity logs. None of the admins or editors took responsibility, leading to speculation about a technical glitch. Can you clarify what occurred? Was it a bug or deliberate removal due to a violation of Facebook's terms? If it was deleted intentionally, kindly identify the person responsible among the editors and admins. The post highlighted the "MAKE IT COUNT. MAKE IT SDG!" project aligning community efforts with the UN's Sustainable Development Goals. We seek transparency regarding the disappearance and appreciate a prompt response to resolve the organizational conflict arising from this incident. Thank you.