My name is Michaela Morgan (Bruckshaw) I had a * part authentication set up on my acco...

GetHuman2558708's customer service issue with Facebook from March 2019

5 views | 392285 similar | 0 following
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The issue in GetHuman2558708's own words
Log in ... My name is Michaela Morgan (Bruckshaw) I had a * part authentication set up on my account. Recently my phone broke and I got a new one. I tried to log in and it said it was sending my an SMS code that was * days ago and I have yet to receive the code to log in. I don't have the same email address either...... I have sent in a picture with a code written on it TWICE and still nothing. All of my children's pictures are on this app and I am devastated. It doesn't even give me an option to have trusted friends help which I know I set up. Please help. I would like access to my account please
All of my children's baby pictures are on here. My son who is currently serving in the Marines graduation and swear in..... Very precious memories.
I would like to gain access to my account
I have been with facebook since ****
I have tried everything short of finding a hacker (just kidding but that's what I feel)
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Facebook

Facebook
Customer service issue
Reported by GetHuman2558708
Mar 20th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 392285 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2558708 started working on this issue
Mar 20th, 2019 7:26pm

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