I opened my Facebook App on my Iphone and Facebook kicked me out. I tried to log in aga...

GetHuman-cpresto's customer service issue with Facebook from March 2019

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Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-cpresto's own words
I opened my Facebook App on my Iphone and Facebook kicked me out. I tried to log in again, but then it denied me. **Account holder - Chad Jason Preston *Account email - *****@***.com *Password - I tried the password i remember last and it couldn't log me in. **I'm not sure if the account got hacked because this has never happened before.*I've been trying for * weeks now and today when i tried to reset my password a message popped up saying "You changed your password about * weeks ago" - but i never changed it. **I also have no access to the email (yahoo account) address that i signed up with on Facebook way back when, i even tried restoring that account but no luck at all so Facebook has been emailing that account but have zero access as Yahoo can't recover my email account either. **PLEASE HELP ME! **Is there any other way you could assist to recover my account? **The below email address you can reach me on and send the code to this email - i'd really appreciate it a lot!

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Facebook

Customer service issue
Reported by GetHuman-cpresto
Mar 19th, 2019 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 389482 others
0 customers following this

Timeline

GetHuman-cpresto started working on this issue
Mar 19th, 2019 11:23am