My fiance and I purchased a Facebook Portal yesterday, and we attempted to set up a FB...
GetHuman-singerae's customer service issue with Facebook from March 2019
19 views | 386496 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-singerae's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-singerae may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-singerae's own words
My fiance and I purchased a Facebook Portal yesterday, and we attempted to set up a FB account for his grandmother (who we bought the portal for). However, FB said it thought it had discovered fraudulent activity, and asked us to upload a picture for verification (which we did). FB said they would review the photo*account.**I tried to log back in again today, and it said the account had been disabled. I tried to set up a new account, using a different picture, and even set up a gmail account for his grandma to use. I had the same issue, and am expecting that this account will be disabled tomorrow just like the last one.**Why are we unable to setup a FB account for his grandmother? He is ready to take the Portal back to the store, and I don't blame him. It should not be this hard to set up a FB account for a ** year old woman. What can we try next?
GetHuman-singerae did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-singerae fixed the problem
We are waiting for GetHuman-singerae to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.
Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!