I cannot log into my account via cell phone or desk top. Requested code and after enter...
GetHuman2522679's customer service issue with Facebook from March 2019
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Before contacting them, items GetHuman2522679 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2522679's own words
I cannot log into my account via cell phone or desk top. Requested code and after entering the code that is sent to my email, it says invalid code. When trying g to log in it tells me authentication code required. I uploaded and forwarded a copy of my valid D*L twice. The first time, I blocked out too much information and received an email stating invalid form of ID. I resent not blocking out birthdate and it stated that I would receive a reply shortly. That was * days ago. I've never received a reply. I tried to open a new Facebook account switching my middle and last name, thinking I was possibly hacked. I was inviting friends and all of a sudden this account was blocked saying that I didn't follow Facebook standards changing my name. My friends tell me they have access to my original account, but I don't understand why I don't. I need to know what the problem is and how I can gain access back to my account asap.
GetHuman2522679 did not yet indicate what Facebook should do to make this right.
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