I cannot log into my account via cell phone or desk top. Requested code and after enter...

GetHuman2522679's customer service issue with Facebook from March 2019

11 views | 386199 similar | 0 following
Help with my Facebook issue
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The issue in GetHuman2522679's own words
I cannot log into my account via cell phone or desk top. Requested code and after entering the code that is sent to my email, it says invalid code. When trying g to log in it tells me authentication code required. I uploaded and forwarded a copy of my valid D*L twice. The first time, I blocked out too much information and received an email stating invalid form of ID. I resent not blocking out birthdate and it stated that I would receive a reply shortly. That was * days ago. I've never received a reply. I tried to open a new Facebook account switching my middle and last name, thinking I was possibly hacked. I was inviting friends and all of a sudden this account was blocked saying that I didn't follow Facebook standards changing my name. My friends tell me they have access to my original account, but I don't understand why I don't. I need to know what the problem is and how I can gain access back to my account asap.

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Phone number ***-***-**** cannot log into Facebook even with the code sent via SM...Facebook on the cell phone constantly disconnects after log inI got a new cell phone and cant get facebook to work, it works fine on my desk t...I cannot log in. Facebook asks for my phone number after I enter my username and...I cannot log into my account due to log in code, please send log in code via emai...I cannot log in to Facebook I put in my phone number and entered the code that wa...Cannot log into Facebook. They send code to my phone. When I enter and hit next...i have lost my cell number i used for Facebook now i Cannot enter the code they s...I got a code and entered it but cannot get into my facebook account.I was logged out of my account J*****@***.com and have requested a code via phone...
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Facebook

Customer service issue
Reported by GetHuman2522679
Mar 17th, 2019 - 3 years ago
I have an issue with Facebook too
Not resolved
Seen by 11 customers so far
Similar issue to 386199 others
0 customers following this
Follow this issue to see how it gets fixed

Timeline

GetHuman2522679 started working on this issue
Mar 17th, 2019 6:06pm

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