I am not able to login to my Facebook account. I have my username and password correctl...

GetHuman2525686's customer service issue with Facebook from March 2019

11 views | 383062 similar | 0 following
Help with my Facebook issue
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GetHuman2525686's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2525686 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2525686 can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2525686's own words
I am not able to login to my Facebook account. I have my username and password correctly but I am not receiving any code on my SMS message. I have my phone with me. I set up my account to receive a SMS code on my mobile phone each time Login from a device. I spoiled my phone and have gotten new phone and can't get my Facebook account open. I don't think Facebook is sending the code to the number that I have linked to my account, that's why I am not receiving any SMS code. *I will like Facebook team to remove the security alerts. I don't want to receive any code before accessing my account. I only want to used my email address*phone number and password to login into my account. I don't need SMS verification code first. Take it out because I am finding it difficult to receive the code.**Kindly match the number you have on file for me *Tamara morlyn George: this is my Facebook name *******@***.com primary email addresses ************ primary contact number that is associated with my account. **Akeelah**** password

GetHuman2525686 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman2525686
Mar 16th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 383062 others
0 customers following this

Timeline

GetHuman2525686 started working on this issue
Mar 16th, 2019 12:01am

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