My name on facebook is Soukaina EL Mabrouki. I adopted double authentication recently t...

GetHuman2519892's customer service issue with Facebook from March 2019

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The issue in GetHuman2519892's own words
My name on facebook is Soukaina EL Mabrouki. I adopted double authentication recently to secure my account and stop any unusual breach, but when I remove facebook app on my phone and reloaded it, I was required to put in a code that would be sent by SMS, but in fact, no code sent to me. I am afraid the code was sent to the email I set in my personal settings, the email ( *****@***.com) is no longer used by me! I reset my password via messenger app ( my current password is: soukaina****) in vain, I couldn't reenter to my account and I received no code SMS in my number ( *************). Please help me out solve this issue.. I suggest to send to me the code in my above number or this number *************. Or better send it to me in my personal gmail: *****@***.com .Please contact me back as soon as possible.

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Facebook

Customer service issue
Reported by GetHuman2519892
Mar 15th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 381423 others
0 customers following this

Timeline

GetHuman2519892 started working on this issue
Mar 15th, 2019 11:00am