I've been unable to log into my account since the worldwide outage Wednesday March...

GetHuman2519296's customer service issue with Facebook from March 2019

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The issue in GetHuman2519296's own words
I've been unable to log into my account since the worldwide outage Wednesday March **, ****. I had my account set to the two-factor authentication setting & when I put in my password, it says it'll send my login approval code via sms*text to my phone but I've tried and tried and I'm not receiving any codes, so I'm unable to complete my login & access my account. Prior to Wednesday (*******) I had no issues with this. I just want to gain back access to my account. Its frustrating, going on * days now! I don't want to lose my account, I have way to many life events & pics stored in that account. Please help me get back into my account.*NAME..Crystal L Rucker*EMAIL..*****@***.com*PHONE * ALSO CONNECTED TO ACCOUNT..***-***-****

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Customer service issue
Reported by GetHuman2519296
Mar 15th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 381091 others
0 customers following this


GetHuman2519296 started working on this issue
Mar 15th, 2019 7:23am

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