I had a potential buyer that stated they were from the same city. We agreed to meet at...

GetHuman2509632's customer service issue with Facebook from March 2019

11 views | 376476 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2509632 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2509632 can let us know if they help or not.
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The issue in GetHuman2509632's own words
I had a potential buyer that stated they were from the same city. We agreed to meet at an Arby’s at a time chosen by them. I arrived and messaged them that I was there. The buyer was at the next city over at Arby’s when I confirmed earlier in the day. I advised her that I would be there in five minutes and I would come to her. She then took off and when I arrived she told me that she had to get to the bank and would meet me where I had just come from. I got there and she stated that she was running behind and I advised her that I was back at the city where her bank was and could she meet. She did not respond timely so I went on. I did everything I could to accommodate this woman for a $* item. I probably drove ** miles. I would like to know if I can somehow flag her as not a good customer for other sellers to see? I heard if you flag someone, they just smear you back. I am fairly new to facebook marketplace and this is not the first runaround that I have had. I have had some really great buyers, but a few bad ones can change my attitude.

GetHuman2509632 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman2509632
Mar 14th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 376476 others
0 customers following this

Timeline

GetHuman2509632 started working on this issue
Mar 14th, 2019 3:34am
GetHuman2509632 shared this issue with friends on Facebook
Mar 14th, 2019 3:35am

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