Two important issues

GetHuman2635070's customer service issue with Facebook from March 2019

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Help with my Facebook issue
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The issue in GetHuman2635070's own words
Confront my friend if they did truly steal my phone ... I actually have two issues I would like to address and have resolved. A few years back I deactivated my facebook account to make a new one for college. My old account had all of my pictures and tons of memories on it, which I would like to recover. However there is a much larger issue I would like to have resolved. A few months ago I was with some friends getting food at a restaurant and i thought I had lost my phone some how. I figured it had fell out of my pocket or something out of the ordinary.I did not have location settings on, so I couldn't track the phone. However, I just looked through the privacy of my account (my current account, not the one I deactivated) and it said I was once logged on in Hillside IL. This is where my friends are from, and it is multiple hours away from where we all go to college. This made me question if I truly ever losted my phone or if they had stolen it. I then checked the date I was logged in there and it was a few days after I had lost my phone, which was also the weekend that one of my friends went home to hillside IL. I would like to know if there is a way I can get some more detailed information about this log in, such as the IP address it was connected to, a GPS location, or anything that would help me truly identify that my friend stole the phone. Thank you.
This is more than just about my account. It is about a person I have considered my friend for * years now, and this jeopardizes my trust in them
I would just like more details that can help me solidify my suspicion.
I have an issue with Facebook too
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Facebook

Customer service issue
Reported by GetHuman2635070
Mar 29th, 2019 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 410868 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2635070 started working on this issue
Mar 29th 7:31pm