My Facebook on my phone started acting odd after I answered a post on one of the homesc...
GetHuman-cassahop's customer service issue with Facebook from March 2019
Help with my Facebook issue
First: share to improve GetHuman-cassahop's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cassahop's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cassahop will want to follow the link below to head to their help center. We will check on GetHuman-cassahop later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-cassahop may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-cassahop's own words
My Facebook on my phone started acting odd after I answered a post on one of the homeschool websites. I got repeated messages that I had a message from them but there was not one there. It was so much I signed out to make it stop and restarted my phone thinking it was the glitch. I tried to resign in when my phone came back on and it will not let me. I tried to change my password worried someone got into my account and I can not do that either. I need to know how I can get back my Facebook. I tried forget password and it won't process my codes. I tried having it texted to me but even though the number appears to be correct I get nothing. I tried to go to the other link to recover it and it said to log out but sends me to a page that looks like mine but does not allow me to log out of it to Finnish the process. Please help!
GetHuman-cassahop did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-cassahop fixed the problem
We are waiting for GetHuman-cassahop to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.