Hello, my fiance ( Amira elbokaly ), signed up with this phone number...

GetHuman2474066's customer service issue with Facebook from March 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2474066's own words
Hello, my fiance ( Amira elbokaly ), signed up with this phone number ( *************) logged out of her fb account and she doesn't remember the email or the password of her account but she has access to the phone number that she singed up with and the same phone that she used to open fb from, we tried to recover the account but the only recovery option is to send an email and she can't access it. If there is a way that she can recover the account by sending her a code on the phone number and to open it from the same device she used to?. And I'm her fiance and there is a event on fb that confirm my word, and my name is ahmed alosh
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Customer service issue
Reported by GetHuman2474066
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 375934 others
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GetHuman2474066 started working on this issue
Mar 13th 6:24pm