This morning I was on my Facebook account and noticed I was unable to do anything on my...
GetHuman2474030's customer service issue with Facebook from March 2019
Help with my Facebook issue
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GetHuman2474030's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2474030 will want to follow the link below to head to their help center. We will check on GetHuman2474030 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman2474030 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2474030's own words
This morning I was on my Facebook account and noticed I was unable to do anything on my account, not post to my newsfeed or comment on anything. So I decided to log out then log back in but I was unable to do so, and received an error message. So I changed my password and tried again to log into my Facebook but I still was not able to do so. I then updated the app to see if that would resolve the issue but I am still no able to access my account. The message I am receiving currently is stating that Facebook is under maintenance and will be back shortly. Please help me to get back on my Facebook.
GetHuman2474030 did not yet indicate what Facebook should do to make this right.
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