I am trying to access my account and forgot my password so when it sent a code to my em...

GetHuman2474000's customer service issue with Facebook from March 2019

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The issue in GetHuman2474000's own words
I am trying to access my account and forgot my password so when it sent a code to my email which I entered but then Facebook says I have no valid codes at this time. *I have tried every prompt I can find to find another way in but now it says I’m going to fast and I’ve possibly been blocked (on computer)*Then I returned to my cell to try again and now it says it doesn’t recognize my email! I have had this account since ****
GetHuman2474000 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2474000
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 19 customers so far
Similar issue to 375874 others
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Timeline
GetHuman2474000 started working on this issue
Mar 13th 6:21pm