My account seems to be hacked. Somebody has made changes including switching the email...
GetHuman2473480's customer service issue with Facebook from March 2019
Help with my Facebook issue
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GetHuman2473480's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2473480 will want to follow the link below to head to their help center. We will check on GetHuman2473480 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman2473480 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2473480's own words
My account seems to be hacked. Somebody has made changes including switching the email to an old work email associated to the account. They have made updates to my legacy information too. I’m unable to access using the switched email and my password, it says it is an error type two. The links in the emails I received about the changes to my account also don’t work. Finally I’ve tried to reset my password by getting a code sent to my mobile and the codes sent weren’t accepted within the Facebook app.
GetHuman2473480 did not yet indicate what Facebook should do to make this right.
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