I was doing a live broadcast, now it is not available. I am not able to download or e...

GetHuman2473362's customer service issue with Facebook from March 2019

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The issue in GetHuman2473362's own words
I was doing a live broadcast, now it is not available. I am not able to download or embed the live broadcast video. I had * people write racist, homophobic accusations about the show and then all of a sudden I am not able to access it at all. I have had a show for a year - I am not a novice. I need the March **th show available. If this is a connection issue with FB - fine. The LIVE icon still shows up on the video that has ended - why? The live broadcast was only an hour and I have done many of these. Please get my video back so it can be shared, downloaded, and watched.**I am also not able to update my payment information to share broadcasts.
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Facebook

Customer service issue
Reported by GetHuman2473362
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 375298 others
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Timeline
GetHuman2473362 started working on this issue
Mar 13th 5:48pm