I can't log in, supposedly I was sent an SMS with a *-digits code, I tried several time...

GetHuman2473340's customer service issue with Facebook from March 2019

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The issue in GetHuman2473340's own words
I can't log in, supposedly I was sent an SMS with a *-digits code, I tried several times but never received any SMS with code.*My mobile used to be until July **** Samsung J* which was stolen and now is this one Xiaumi RED MI *A.*Google blocked me out of my gmail account *****@***.com after my previous cell phone was stolen (**) so I opened aother one *****@***.com which suddenly is not recognized by Facebook. *Is this a prank? Has someone hacked me? *Please please HELP!!!!
GetHuman2473340 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman2473340
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 375261 others
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GetHuman2473340 started working on this issue
Mar 13th 5:46pm
GetHuman2473340 shared this issue with friends on Facebook
Mar 13th 5:47pm