Facebook wont allow me to log into my account. It keeps saying "Oops something went wro...

GetHuman2473163's customer service issue with Facebook from March 2019

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The issue in GetHuman2473163's own words
Facebook wont allow me to log into my account. It keeps saying "Oops something went wrong. We're working on fixing the issue as soon as we can"**First it told that it was working on maintenance issues for the domain my account was in but now I cant access my account at all. I've used the help tools. Facebook has emailed codes to access my account. But every time I use the codes, Facebook responds "You do not have any valid codes at this time". So I thought my account may have been hacked. So I attempted to access it through the reporting it as hacked option & no matter what I attemp to do Facebook will not allow me to log into my account.
GetHuman2473163 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman2473163
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 375116 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman2473163 started working on this issue
Mar 13th 5:37pm