Hi, I received a facebook message on messenger this morning around **am. It was from a...

GetHuman2472958's customer service issue with Facebook from March 2019

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The issue in GetHuman2472958's own words
Hi, I received a facebook message on messenger this morning around **am. It was from a page*possible business page. I think I had clicked the page way earlier today like at *am but I don't remember and I never clicked like on the page. I never sent a direct message to the page. I think by accident, I may have clicked the contact us icon but I didn't send a message and went back to my own facebook. I then later noticed I received a direct message with an old post*link from that page at around **am. I scrolled up and saw there are no messages I sent to that page but it had messages and notifications on so I pressed off on both. It showed up as 'you turned off messages'. Questions: Can that page see that I turned off messages?*Did I send a message or nudge to them just by clicking on them? because I don't see that I sent them anything*The page's admin is a friend from facebook but I never liked their page. Did they just send me a message directly from their page* can they do that? *Did I cause an automated message to pop up because I clicked the page? **Please answer all my questions. The reason why is because it's a bit embarrassing if they know that I clicked their page and never liked it and by accident pressed the 'contact us' button but I didn't send a message. Then they send me a link from an old post on facebook a few hours later. I don't really get it. How did that happen?
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Customer service issue
Reported by GetHuman2472958
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
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Seen by 12 customers so far
Similar issue to 374943 others
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GetHuman2472958 started working on this issue
Mar 13th 5:27pm