i recently deactivated my account but continued to use messenger. i was trying to block...

GetHuman2472483's customer service issue with Facebook from March 2019

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Help with my Facebook issue
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The issue in GetHuman2472483's own words
i recently deactivated my account but continued to use messenger. i was trying to block and delete the chat of someone i was messaging, but not only was i having problem with the blocking, the chat wouldn’t delete either. so i uninstalled messenger and tried to log back in and it said there was an error. so i redownloaded facebook and it still wouldn’t let me log in. it won’t send a code to my number and none of the codes that are getting sent to my email are working either.
GetHuman2472483 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2472483
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 374552 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2472483 started working on this issue
Mar 13th 5:00pm
GetHuman2472483 indicated the issue is not fixed yet.
Mar 13th 5:01pm