I had my password saved on my app the night before I was able to get on Facebook and me...

GetHuman-ericamcr's customer service issue with Facebook from March 2019

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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ericamcr's own words
I had my password saved on my app the night before I was able to get on Facebook and messenger the following morning I had been logged out of my account and when I entered my saved password it told me incorrect password and I haven’t been able to get into my account for over a week. I now have a new email and phone number but I don’t want to make a new account due to all the friends I have on the account now.
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Customer service issue
Reported by GetHuman-ericamcr
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-ericamcr started working on this issue
Mar 13th 4:26pm