My facebook account kept crashing for no reason so when i did eventually log on i chan...

GetHuman-angien's customer service issue with Facebook from March 2019

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If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-angien's own words
My facebook account kept crashing for no reason so when i did eventually log on i changed the password, ever since then * days ago i cant lig back on even though its been reported, i have been e mailed back asked to change password again but still no luck, this happened * years ago aswell reason given i was advertising a business which i wasnt, im ** years of age and my Deceased Moms & famiky pictures are on facebook i dont know or even want to download and start again, on current facebook i gave my daughters e mail incase there were issues again but its not recognising her e mail i desperatley need my friends and family contacts i have friends from Alzeimers society i keep intouch with without getting my facebook back im lost ***My old email was ******@***.com*My daughters email is******@***.com*I also have a new email *angie-n@msn. com
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Customer service issue
Reported by GetHuman-angien
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 374225 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-angien started working on this issue
Mar 13th 4:21pm