My aunt Kathy wells account was hacked someone sent me a several messages from her. The...
GetHuman2471644's customer service issue with Facebook from March 2019
Help with my Facebook issue
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Before contacting them, items GetHuman2471644 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2471644's own words
My aunt Kathy wells account was hacked someone sent me a several messages from her. There was a link to call saying I win money .of course I called it. Like an idiot. They texted to send ***.** to them and they would send me ***,***.** But I did not send money. I pretended I didn't get paid. For a few days. Still texting me from both accounts. I just texted saying I don't have any money. I paid rent. Still texting me. Find out who they are. Stop the back lock them up
GetHuman2471644 did not yet indicate what Facebook should do to make this right.
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