I have * accounts (by accident) but only use one. they were each opened against differ...

GetHuman2471619's customer service issue with Facebook from March 2019

374127 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman2471619's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2471619's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2471619 will want to follow the link below to head to their help center. We will check on GetHuman2471619 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2471619 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2471619's own words
I have * accounts (by accident) but only use one. they were each opened against different, but close, email addresses. At work they just gave me a new computer and when I went to log into my FB account it only recognizes the one I don't use and says the other email address doesn't match their records.*The correct account comes up if I put my name in the search box so it's there somewhere.*How do I access the other account?*Thanks!
GetHuman2471619 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2471619 fixed the problem
We are waiting for GetHuman2471619 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2471619 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2471619
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 374127 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2471619 started working on this issue
Mar 13th 3:46pm