Hi.*I manage a Facebook Page (its a Hardware store), and we live in a small town, with...

GetHuman-deenangl's customer service issue with Facebook from March 2019

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The issue in GetHuman-deenangl's own words
Hi.*I manage a Facebook Page (its a Hardware store), and we live in a small town, with limited access to marketing. I decided to post content (a video on a diy - by someone else - using cinderblocks) onto this page and then share it to a local group to inspire people to build with cinderblocks. I have been doing this with other groups..... no problem. But the admin of this one page, insists on everyone removing ads (even if they have no expiry date) and keeps referring me to facebooks advertising policies. I can't find ANYTHING that says I can't do this. Is she just being difficult or am I breaking a rule? Please assist me if you have an anwer, or better, if you can send me a link to somewhere that says this is acceptable to do, I would be very very grateful.*Warmly*Dee
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Customer service issue
Reported by GetHuman-deenangl
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
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Seen by 5 customers so far
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GetHuman-deenangl started working on this issue
Mar 13th 3:04pm