Hello, I got a new phone and unfortunately I have locked myself out of my Facebook. I h...

GetHuman2470928's customer service issue with Facebook from March 2019

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The issue in GetHuman2470928's own words
Hello, I got a new phone and unfortunately I have locked myself out of my Facebook. I had the code generator set but the codes have not been working, also I’m not getting the sms codes sent to my phone. I tried changing my password... nothing I’m doing is helping. My email for my Facebook is *****@***.com I believe and my phone number is *******-**** name on my account is Cherry Lynn McKnight
GetHuman2470928 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman2470928
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 373974 others
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GetHuman2470928 started working on this issue
Mar 13th 2:26pm