I lost my email and phone number that is connected to my Facebook.all was fine with me...

GetHuman2470491's customer service issue with Facebook from March 2019

373859 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman2470491's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman2470491 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2470491 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2470491's own words
I lost my email and phone number that is connected to my Facebook.all was fine with me knowing my password but then I got hacked and had to reset my password now I can't get back in because i don't have access to the phone number nor email that a listed on my account. Old phone and email **********. D*****@***.com. new phone and email *****@***.com. **********. I can provide whatever information is needed to get access to this account.its also access to my business account the Turkey roost which I'm losing much money not being able to access it.facebook suggested I reset my password after getting hacked
GetHuman2470491 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2470491 fixed the problem
We are waiting for GetHuman2470491 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2470491 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2470491
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 8 customers so far
Similar issue to 373859 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2470491 started working on this issue
Mar 13th 1:26pm