I changed phones yesterday and when I tried to log into my account I was told I would g...

GetHuman2470067's customer service issue with Facebook from March 2019

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The issue in GetHuman2470067's own words
I changed phones yesterday and when I tried to log into my account I was told I would get a text message with a verification code. The text message never comes through and when I put the * digit code my email gives me it says I've requested to many codes. I tried logging in on my old device and on my computer and the same thing happens. I've sent two emails with my name, cell phone provider and a picture of my ID and I haven't been contacted.
GetHuman2470067 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman2470067
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 373732 others
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GetHuman2470067 started working on this issue
Mar 13th 12:07pm