Hi there,**My name is Rebecca and I work for The Natural Sea Sponge Company, which is n...

GetHuman2469890's customer service issue with Facebook from March 2019

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The issue in GetHuman2469890's own words
Hi there,**My name is Rebecca and I work for The Natural Sea Sponge Company, which is now named Hydr*a London. Last year we had an external company do our social media content for us and now we are unable to access our Facebook account which is called @HydreaLondonBeauty.**Is there any way we could completely reset the email and password associated with this account? The external company doesn't seem to have the original login details available to them anymore. **Thanks*Rebecca
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Customer service issue
Reported by GetHuman2469890
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 373691 others
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GetHuman2469890 started working on this issue
Mar 13th 11:26am