Hi,**I need help to re-access my facebook account. My Sim is not working at all abroad...

GetHuman2469888's customer service issue with Facebook from March 2019

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The issue in GetHuman2469888's own words
Hi,**I need help to re-access my facebook account. My Sim is not working at all abroad and my provider cannot do anything to get it working.*So I have tried to upload my passport photo which FB will not accept - the photo is very clear. I have tried different photos several times to no avail.*I have tried to use my friends Indonesian phone number to send a code to their phone but FB will not accept the phone number?**Please help me unlock my account as I have no way to communicate with friends here or at home and it is making my holiday frustrating.**I also tried to reset my password which did not help. I emailed *****@***.com but their mailbox is full so nothing I can do - I got the email address from Get Human.**Thank you,**Colin
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Facebook

Customer service issue
Reported by GetHuman2469888
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 373689 others
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GetHuman2469888 started working on this issue
Mar 13th 11:25am