Hi. My facebook account was hacked and luckily, the hacker did not log out all sessions...
GetHuman2469733's customer service issue with Facebook from March 2019
Help with my Facebook issue
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GetHuman2469733's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2469733 will want to follow the link below to head to their help center. We will check on GetHuman2469733 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman2469733 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2469733's own words
Hi. My facebook account was hacked and luckily, the hacker did not log out all sessions that is why I am still able to access my facebook in my phone. I tried to change password but it always requires old password which I dont know. My phone number and email used was outdated and I dont have any access to them. I can provide you my valid IDs as proof because the details of my account are all mine. Please, I need my facebook back. Thanks!
GetHuman2469733 did not yet indicate what Facebook should do to make this right.
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