I created a business page for my business that i ***% own and i created a facebook acco...

GetHuman-yohwents's customer service issue with Facebook from March 2019

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The issue in GetHuman-yohwents's own words
I created a business page for my business that i ***% own and i created a facebook account since i had to if i wanted to make a business page but now facebook has locked me out of my account and said i had to submit a photo for identification which is completely USELESS for me since i have no photos of me uploaded since i use facebook purely as a business platform and not as a social platform. Why didn't they ask for my email? my phone number? all of which are associated with my account but instead they asked for a photo? I am losing money by not having access to my business page and my account and now it is saying it is reviewing a photo? i clicked on the photo thing but all this apps opened on my phone and i just closed everything but apparently it thinks i did upload a photo? i did this on my phone since i was on a job site but when i got home i still couldn't access my account on my home computer, the same computer which i always sign in as. I need access to my account NOW but i can't talk to a human and the facebook help centre is completely useless to this type of problem.
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Customer service issue
Reported by GetHuman-yohwents
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
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GetHuman-yohwents started working on this issue
Mar 13th 9:13am