I went to prison for **months i forgot my facebook password and my email password and n...

GetHuman2469073's customer service issue with Facebook from March 2019

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The issue in GetHuman2469073's own words
I went to prison for **months i forgot my facebook password and my email password and now my phone number is not the same therefore i cannot log in to my facebook account isnt there some way i can contact them and verify who i am to get a password to get into my account?like taking a picture of my state identification card ? It has my picture address and birthday on it there must be someway to recover my profile?
GetHuman2469073 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2469073
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 15 customers so far
Similar issue to 373327 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2469073 started working on this issue
Mar 13th 5:58am
GetHuman2469073 indicated the issue is not fixed yet.
Mar 16th 4:22pm
GetHuman2469073 indicated the issue is not fixed yet.
Mar 16th 4:22pm
GetHuman2469073 indicated the issue is not fixed yet.
Mar 16th 4:22pm
GetHuman2469073 indicated the issue is not fixed yet.
Mar 16th 4:23pm
GetHuman2469073 indicated the issue is not fixed yet.
Mar 23rd 11:52am
GetHuman2469073 shared this issue with others over email
Mar 23rd 11:52am
GetHuman2469073 indicated the issue is not fixed yet.
Mar 23rd 11:58am
GetHuman2469073 indicated the issue is not fixed yet.
Mar 23rd 11:59am
GetHuman2469073 shared this issue with friends on Facebook
Mar 23rd 12:00pm
GetHuman2469073 indicated the issue is not fixed yet.
Mar 23rd 12:03pm
GetHuman2469073 indicated the issue is not fixed yet.
Mar 23rd 12:03pm
GetHuman2469073 indicated the issue is not fixed yet.
Mar 23rd 12:06pm
GetHuman2469073 indicated the issue is not fixed yet.
Mar 23rd 12:07pm
GetHuman2469073 indicated the issue is not fixed yet.
Mar 23rd 12:07pm