I upgraded my iPhone and can’t assess neither of my Facebook accounts using the Faceboo...
GetHuman-mosea's customer service issue with Facebook from March 2019
Help with my Facebook issue
First: share to improve GetHuman-mosea's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mosea's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mosea will want to follow the link below to head to their help center. We will check on GetHuman-mosea later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-mosea may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-mosea's own words
I upgraded my iPhone and can’t assess neither of my Facebook accounts using the Facebook App. **Step *: I’ve reset my password and another FB account appeared with my full name, no profile info, no photos, and a different birthday. **Please help me regal access to both my original-**** account and Public link account for Facebook profile. *Account*. Mona Seaton*Account *. Mona’star Seaton *email for both accounts are *M*****@***.com
GetHuman-mosea did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mosea fixed the problem
We are waiting for GetHuman-mosea to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.